ConsumerWise Toolkit
All toolsCancellation Rights Checker
Bought online, over the phone or away from a trader’s premises? Answer a few questions to see whether a statutory cancellation right may apply, when the deadline runs out, what exceptions matter and what to do next.
Start here
Work out whether you can cancel.
The checker separates distance sales, off-premises contracts, shop purchases, goods, services and digital content. It also checks the main statutory exclusions before giving you a route.
Live law layer: where the result relies on a specific provision, ConsumerWise checks that official provision against legislation.gov.uk. The decision logic remains reviewed ConsumerWise guidance, so a live source failure never breaks the tool.