What this law does
The Equality Act 2010 brings together the principal statutory framework for discrimination and equality in Great Britain. The same core concepts can arise in employment, services, housing and public functions, but the precise duties and exceptions depend on the part of the Act that applies.
Important provisions
The sections most likely to matter in ConsumerWise disputes
These are not the only relevant provisions. They are the provisions ConsumerWise currently maps most often to practical guidance.
Direct discrimination
The core definition of direct discrimination.
Indirect discrimination
Covers disadvantage caused by a provision, criterion or practice, subject to the statutory test.
Duty to make adjustments
Defines the three parts of the reasonable-adjustment duty.
Harassment
Defines harassment for the protected characteristics to which the section applies.
Victimisation
Protects against specified detriment connected to protected acts.
Provision of services etc.
Applies equality duties in services and public-function contexts.
Employees and applicants
Applies key prohibitions to employment and job applicants.
Official links: legislation.gov.uk
Connected guidance
See how the law applies in real problems
ConsumerWise tools
Use the law in a guided route
No dedicated ConsumerWise tool uses this framework yet. The linked guides below apply it to real disputes.
The Act name is not the whole answer
A legal outcome can depend on the exact provision, commencement date, territorial application, exceptions, contract type and later amendments. Regulator rules, case law and contractual terms can also matter. ConsumerWise therefore links the law to the practical route rather than treating an Act name as a magic citation.
Official legislation
Check the primary source
ConsumerWise provides general information rather than individual legal advice. Check current wording, commencement, amendments and territorial application against the official source before relying on a provision in a formal dispute.